Privacy Policy

Genesis MD (“we,” “our,” “us”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This policy describes the types of information we may collect from you, how we use it, and the safeguards we maintain to protect your information.

Information We Collect

We may collect the following types of information when you use our website, request services, or interact with our office:

  • Personal Information such as name, address, phone number, email address, date of birth, and insurance information.
  • Health Information as necessary to provide medical services in accordance with HIPAA regulations.
  • Technical Information including IP address, browser type, device details, and website usage data through cookies and analytics tools.

How We Use Your Information

We use your information to:

  • Provide and manage your healthcare services.
  • Communicate with you about appointments, billing, and treatment.
  • Process insurance claims and payments.
  • Improve our website and services.
  • Comply with legal and regulatory requirements.

Sharing of Information

We do not sell or rent your personal information. We may share your information with:

  • Healthcare partners and specialists to coordinate your care.
  • Insurance companies for billing and claims purposes.
  • Service providers who support our operations (e.g., electronic health record systems, billing software).
  • Legal authorities when required by law.

All shared information is handled in accordance with HIPAA and applicable privacy laws.

Cookies and Tracking

Our website may use cookies and analytics tools to improve functionality and monitor usage. You can disable cookies in your browser settings, but some features of our website may not function properly.

Patient Portal

If you use our patient portal, you are responsible for maintaining the confidentiality of your login credentials. The portal is designed to securely transmit and store health-related data.

Data Security

We maintain physical, electronic, and administrative safeguards to protect your personal and health information. While we take reasonable steps to protect data, no system is completely secure, and we cannot guarantee absolute protection.

Your Rights

As a patient, you have rights under HIPAA, including the right to:

  • Access your medical records.
  • Request corrections to your records.
  • Restrict certain disclosures of your health information.
  • Receive an accounting of disclosures.

For more information on your rights, please contact our office.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Genesis MD
Phone: 210-759-1420
Office Hours: Monday – Thursday 8 AM – 4 PM; Friday 8 AM – 12 PM
9647 Huebner Rd, San Antonio, TX 78240

Effective Date: September 1, 2025